About Us

MS Mega Choice is the UK’s leading kitchenware, tools and motobikes online retailer and wholesaler, helping customers have mega choice for home improvement and life style in UK. The way we live, shop and use our homes may have changed over the past five decades, but we all still need homes that work for every member of our household; homes that use space brilliantly, provide a balance of comfort and practicality, and are easy to maintain and improve so they look and feel great.

Our famously orange brand is also award-winningly green. We’re committed to making sure our business is a sustainable as possible, and to helping our customers make planet-friendly choices in their own homes. Here at MS Mega Choice you can order from our full range of over 1000 lines. Transactions are secure and we will never pass on or use your personal details without asking you first. Plus any order may be returned within 14 days for a full refund should you change your mind.

Delivery

Dispatch policy:
Once you have paid for the order, it is our priority to get to you your items. We dispatch orders via trusted couriers like Royal Mail, UPS, DPD or Hermes. Orders are dispatched within 1-3 working days. To cancel an order, which is already placed, please contact us immediately via contact us optionb by email or contact form.

Colors & Brands; Please note that the color of goods may vary slightly from that shown on the website due to limitations of browser software and monitors.

Guarantees

We know you love Guaranteed Quality, so we sell MEGA CHOICE products using the best possible materials and manufacturing techniques to ensure they last for many years. For further peace of mind all MEGA CHOICE products are covered by a minimum guarantee of 12 months.

Returns

You may return your item within 14 days of receipt of your order without a reason as long as you have proof of purchase and notify us of your intentions to return the goods. Returns must be unused in new condition and original packaging for a full refund of the purchase price (excluding shipping costs). In this situation, it is your responsibility to return the item to us so we advise that you post it via tracked delivery service. We cannot be held responsible for lost returns. Once we receive the item we will refund you within 2-5 working days.

For items that are faulty on receipt, you must notify us within 24 hours via the contact us option i.e email support@msmegachoice.co.uk or contact form. Faulty items should be returned to us and upon receipt, we will either replace or refund the item subject to confirming that the item is faulty.

In the unlikely event that the order is damaged or incomplete please contact us within 24 hours and we’ll do everything we can to put it right. Please read more regarding the return and refund.

Wholesale Request

Would you like to carry MS Mega Choice products in your shop? Interested in becoming a Wholesale Customer? Let us know more about you and your business! Please allow 5 – 7 business days for requests to be reviewed. We are also accepting information from companies interested in being distributors in the UK and Internationally. Please contact us via contact form.

Contact Us

UNIT 9 
Norfolk Road
DA12 2PS 
Gravesend 
Kent

Store Hours

Monday to Friday 
8:00am to 6:00pm
 
Saturday 
9:00am to 4:00pm
 
Sunday 
10:00am to 2:00pm 

Email Us
info@msmegachoice.co.uk
support@msmegachoice.co.uk

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